Privacy Policy | VoltGear

Last updated: August 2026. This Privacy Policy explains what information VoltGear collects when you visit our store, why we collect it, and the choices you have. By using our website you agree to the practices described here.

Information we collect

We collect only the information needed to run the store:

Account information — name, email address and password (if you create an account).
Order information — delivery address, phone number and order history.
Payment information — for Cash on Delivery orders we record the order total and delivery details; no card details are involved.
Contact messages — name, email and message content you submit through our contact form.
Usage data — pages visited and device type, used in aggregate to improve the site.

How we use your information

To process and deliver your orders.
To answer your questions and support requests.
To send order updates and, only with your consent, occasional offers.
To improve our products and website experience.
To meet legal and accounting requirements.

Cookies and similar technologies

We use essential cookies to keep your shopping cart working and to remember your preferences. Any advertising or analytics cookies are used only with your consent, and you can withdraw it at any time in your browser settings.

Who we share data with

We never sell your personal information. We share it only with the service providers needed to operate the store — shipping carriers, payment processors, and our hosting and CMS providers (Sanity, Cloudinary, and the web analytics we use) — each bound by their own data-processing agreements.

How long we keep it

Order records are kept for the period required by law and for warranty support. Contact messages are kept for 24 months so we can follow up. You can ask us to delete your data at any time.

Your rights

You have the right to access, correct, export, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@voltgear.store — we respond within 30 days.

Children's privacy

Our store is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us personal data, contact us and we will delete it.

Changes to this policy

If we change this policy, we will update the date at the top of this page and, for significant changes, notify you by email.

Contact us

Questions about this policy? Email support@voltgear.store or use the contact page — we're happy to help.

← Contact us

Information we collect

We collect only the information needed to run the store:

Account information — name, email address and password (if you create an account).
Order information — delivery address, phone number and order history.
Payment information — for Cash on Delivery orders we record the order total and delivery details; no card details are involved.
Contact messages — name, email and message content you submit through our contact form.
Usage data — pages visited and device type, used in aggregate to improve the site.

How we use your information

To process and deliver your orders.
To answer your questions and support requests.
To send order updates and, only with your consent, occasional offers.
To improve our products and website experience.
To meet legal and accounting requirements.

Cookies and similar technologies

Who we share data with

How long we keep it

Order records are kept for the period required by law and for warranty support. Contact messages are kept for 24 months so we can follow up. You can ask us to delete your data at any time.

Your rights

Children's privacy

Our store is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us personal data, contact us and we will delete it.

Changes to this policy

If we change this policy, we will update the date at the top of this page and, for significant changes, notify you by email.

Contact us

Questions about this policy? Email support@voltgear.store or use the contact page — we're happy to help.

← Contact us

Information we collect

We collect only the information needed to run the store:

Account information — name, email address and password (if you create an account).
Order information — delivery address, phone number and order history.
Payment information — for Cash on Delivery orders we record the order total and delivery details; no card details are involved.
Contact messages — name, email and message content you submit through our contact form.
Usage data — pages visited and device type, used in aggregate to improve the site.

How we use your information

To process and deliver your orders.
To answer your questions and support requests.
To send order updates and, only with your consent, occasional offers.
To improve our products and website experience.
To meet legal and accounting requirements.

Cookies and similar technologies

Who we share data with

How long we keep it

Order records are kept for the period required by law and for warranty support. Contact messages are kept for 24 months so we can follow up. You can ask us to delete your data at any time.

Your rights

Children's privacy

Our store is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us personal data, contact us and we will delete it.

Changes to this policy

If we change this policy, we will update the date at the top of this page and, for significant changes, notify you by email.

Contact us

Questions about this policy? Email support@voltgear.store or use the contact page — we're happy to help.

← Contact us